
Scope CRO
Our CRO agency removes the barriers that limit your digital performance.
We adopt a 360° vision to streamline the user journey and maximize the performance of your marketing channels.





























Analysis of traffic, performance KPIs, the conversion funnel, and heat maps
Tracking dropouts, complex forms, unnecessary steps, bugs along the way
Identifying priority optimizations based on the ROI achieved
Empirical validation of each improvement
Regular iterations to maximize ROI













CRO doesn't stop at the website—it starts with customer acquisition. We optimize the alignment between your campaigns (Meta Ads, Google Ads, LinkedIn Ads, TikTok Ads) and their dedicated landing pages to turn every ad click into a conversion. A/B testing of headlines, segmentation by acquisition source (UTM, device, audience), post-click optimization: every lever is aligned to maximize conversion rates and lower the cost of acquisition.



Optimizing conversion rates also requires a deep understanding of your competitors. Our competitive intelligence team continuously analyzes their prices, promotions, customer journeys, and positioning to identify immediate CRO opportunities: price adjustments, unique value propositions, and UX features that competitors lack. Each insight becomes a test hypothesis prioritized based on its business impact.



Poorly managed stockouts can cause the conversion rate for an entire product category to plummet. We implement precise tracking of product availability to anticipate stockouts, optimize the display of low stock levels (creating a sense of urgency rather than frustration), and intelligently redirect visitors to relevant alternatives. Stockout management becomes a full-fledged CRO lever, not just a source of friction to be endured.


Shipping is one of the main reasons for cart abandonment in e-commerce. We optimize the display of shipping options and delivery times at every key stage of the customer journey (product page, cart, checkout) to reassure visitors at the right moment. Transparent pricing, context-sensitive reassurance messages, and highlighting express or free shipping options based on the cart contents: every detail is tested to reduce checkout abandonment.



Technical performance directly impacts conversion rates. Our CRO agency audits page load times, visual stability (CLS), JavaScript errors, and mobile responsiveness. Every millisecond counts when it comes to user engagement. Our analysis correlates Core Web Vitals with e-commerce results to demonstrate that technical performance and conversion optimization go hand in hand.


UX CRO relies on behavioral analysis (heatmaps, funnels, replays), the identification of friction points (time spent, idle scrolling), and their validation through A/B testing. We formulate hypotheses, prioritize them based on their impact on micro-conversions (clicks, cart additions, form submissions), and continuously refine the user experience—for optimization rooted in the real needs of your visitors.


Acquisition
A conversion rate optimization strategy applied to acquisition allows you to personalize landing pages based on sources (SEA, SEO, Social Ads, email). By combining UTM, device, time, or CRM segment data, our CRO agency dynamically adapts content and CTAs. Result: enhanced relevance and a clear improvement in post-click conversion rate. Multi-source A/B tests then measure the impact of each channel individually.
Competition
Conversion rate optimization goes beyond internal pages: it includes an in-depth competitive analysis. By benchmarking purchase funnels (speed, forms, PDP, delivery), we identify UX gaps with your competitors. Tested adjustments strengthen your perceived advantage: simplicity, speed, clarity. Each step of the journey becomes more convincing than that of your competitors.
Stock
A poorly managed stockout can drastically reduce your conversions. CRO helps anticipate these situations by testing mechanisms such as automatic product substitution, email/SMS alerts, and contextual redirects. Conversion strategies also integrate purchase pressure (FOMO, countdowns, urgency) on limited products. Objective: maintain engagement and preserve the conversion rate, even during logistical constraints.
Delivery
Hidden or unclear delivery costs and delays are major conversion blockers. Conversion rate optimization integrates logistical reassurance throughout the user journey. A/B tests on formats, wording, and placement (threshold bars, express options, dynamic estimates) help maximize transparency. Each scenario is measured across cart, PDP, and checkout to increase trust without overcomplicating the user experience.
Technical
Technical performance directly impacts conversion rate. Our CRO agency audits and tests loading times, layout stability (CLS), JS errors, and mobile responsiveness. Every millisecond counts for engagement. The analysis correlates Core Web Vitals with e-commerce results, proving that technical performance and conversion rate optimization are inseparable.
UX
CRO UX relies on behavioral analysis (heatmaps, funnels, replays), identifying friction points (time spent, inactive scrolls), and validating through A/B testing. Our CRO agency formulates hypotheses, prioritizes them based on impact on micro-conversions (clicks, cart additions, forms). The user experience is continuously refined, ensuring conversion rate optimization rooted in real needs.
Make Me Win
We have been working with ambitious B2C players for over 10 years, with a strong focus on data and performance. Each project is led by analytics, marketing, and tech experts dedicated to delivering tangible results.
Our consultants combine technical expertise with business understanding. Constantly monitoring market trends (MarTech, GDPR, UX, conversion, etc.), they challenge your setups to achieve the best results.
Our promise: actions that deliver tangible gains. Improved conversion rate, data reliability, reduced acquisition cost, or ROI growth — we only manage what we can measure.
CRO (Conversion Rate Optimization) is a process of continuously improving a website’s conversion rate, based on data analysis, A/B testing, and UX research. The goal is to convert more visitors into customers without increasing the acquisition budget. A well-executed CRO strategy combines analytics, user research, and rigorous experimentation.
A UX audit is a starting point: it identifies a website’s usability issues. A CRO goes further—it continuously measures, tests, and optimizes through A/B tests based on real data, not opinions. A UX audit produces recommendations; a CRO produces measurable results in terms of revenue.
We work with the leading platforms on the market: AB Tasty, Kameleoon, VWO, and Optimizely for A/B testing; Hotjar and ContentSquare for behavioral analytics; and GA4, Piano Analytics, and Amplitude for data. To prioritize tests, we use established frameworks (RICE, PIE, ICE). The tool is never the end goal—it’s the expertise in using it that makes the difference.
Initial A/B tests provide insights within 2 to 4 weeks. A measurable ROI typically becomes apparent within 1 to 3 months. For a mature, structured CRO program, the recommended minimum commitment is 6 to 12 months—it is the repetition of learning cycles that amplifies the gains, not a single test.
No. While CRO is particularly effective in e-commerce—where every conversion point gained immediately translates into additional revenue—it applies to any website with a business objective: B2B lead generation, SaaS subscriptions, appointment scheduling, or quote requests. Any measurable action can be optimized through a structured CRO approach.
A CRO project is tailored to the client’s traffic, the complexity of the user journey, and the scope of the project. Monthly agency fees typically range from a few thousand euros for a one-time audit to tens of thousands for a comprehensive CRO program (audit, ongoing A/B testing, analysis, recommendations). The ROI depends on the conversion rate improvement achieved: on a high-traffic site, gaining even a single percentage point in conversion rate generally covers several months of service.
Results vary depending on the starting point, the industry, and the maturity of the program. Make Me Win’s CRO methodology, combined with our expertise in competitive intelligence and competitive pricing strategy, typically enables us to optimize conversion rates by 5% to 25% over a 6- to 12-month period, depending on the context. To give you an idea of the scale: a website that increases its conversion rate from 2% to 2.3% on 100,000 monthly visits, with an average cart value of €80, generates approximately €24,000 in additional revenue per month—making the CRO investment well worth it.
Traffic volume isn’t a performance metric. Without continuous optimization, opportunities slip away—hidden friction points on mobile, poorly placed CTAs, overly long forms, and a lack of reassurance at checkout. Our approach: a data + UX audit that precisely maps where your visitors drop off, followed by a prioritized testing plan to address each pain point. Improving conversion rates is almost always more cost-effective than buying more traffic.
Yes, we work with all major e-commerce platforms: Shopify and Shopify Plus, Salesforce Commerce Cloud (SFCC), Magento (Adobe Commerce), PrestaShop, WooCommerce, BigCommerce, Sylius, SAP Commerce, Commerce Tools, as well as custom headless architectures. This versatility allows us to adapt our A/B testing methods to the specific technical requirements of each platform.
Yes, and this is particularly relevant. On premium sites, the high average order value amplifies the impact of every conversion point gained. The key point is that optimizations must strictly adhere to brand consistency—visual identity, tone, exclusivity, and perceived quality. We regularly work with fashion, beauty, and lifestyle brands for whom every A/B test must balance commercial performance with preserving the brand image.
For an A/B test to achieve statistical significance, it generally requires between 5,000 and 10,000 visits per variant, which amounts to a minimum of 20,000 to 30,000 monthly visits to the pages being tested. Below this threshold, tests take too long to validate, and it is more effective to start with a structured UX audit before launching a full-scale CRO program.
In fact, the opposite is recommended: incorporating CRO early in the redesign process prevents you from having to start from scratch after the site goes live. Too many redesigns fail because the right UX decisions weren’t validated before development began. By testing critical assumptions on the current version (forms, purchase paths, CTAs), the redesign is built on decisions validated by data. The result: a new site that is both more attractive AND more profitable.