Scope IT Support
Make your data stack more reliable with our IT Support Agency
Our IT Support Agency ensures the stability and reliability of your technical and digital environments.
We guarantee the maintenance of your key tools (tracking, analytics, dashboards, tag management, product feed, etc.) and ensure their smooth operation on a daily basis.
+ Over 100 customers place their trust in us
Our IT agency's methodology
Initial
audit
Complete diagnosis of data collection and retrieval tools and environments
action plan
Optimization prioritization, tracking, RGPD, dashboards, monitoring
Mise en
œuvre
Configuration, implementation and documentation
Continuous monitoring
Quality monitoring, automatic alerts, anticipation of technical developments
Continuous improvement
Application maintenance, budget optimization, adjustments, upgrades
Our IT support strategy
RGPD Support
We support you in the ongoing compliance of your digital ecosystem. This includes CMP management, regulatory monitoring, periodic cookie audits and securing personal data flows, to ensure ongoing compliance with RGPD and ePrivacy requirements.
Support Tracking
We ensure the quality and reliability of your marketing and analytics tracking. Our team controls and optimizes your tagging plans to ensure complete, consistent and usable data collection across all your channels (Google Analytics, Meta, LinkedIn, TikTok, etc.).
Web Analytics Support
We support you in configuring, maintaining and upgrading your analytics platforms (GA4, Matomo, ContentSquare, Hotjar, etc.). Our aim is to ensure accurate data, rigorous monitoring of business objectives and decision-oriented KPIs.
Dashboarding support
We develop, audit and maintain your data visualization tools (Looker, PowerBI, Tableau, etc.). Our priority is to ensure reliable, readable and actionable dashboards, enabling real-time management of your digital and commercial performance.
Competitiveness Support
We set up active monitoring tools on your competitive environment (prices, promotions, stock, acquisition strategy). This approach enables you to rapidly adapt your marketing and sales positioning to maintain a competitive edge.
Technical Support
We manage the implementation and monitoring of your tags, pixels and tagging plans via Google Tag Manager or other TMS solutions. Our mission: to guarantee 24/24 the correct feedback of your key data (e-commerce, CRM events, leads, media campaigns) for reliable, usable data that complies with the standards of your martech stack.
Agence Support IT
Benefits
RGPD
Continuous protection of your legal obligations
We ensure the RGPD compliance of your devices through comprehensive audits: CMP, cookie collection, data flows. Our IT support includes ongoing regulatory monitoring, functional testing and the production of up-to-date legal documentation. You benefit from a reliable, compliant technical foundation.
Tracking
Reliable data collection without signal loss
We audit and optimize your tagging plans on all your channels (GA4, Meta, TikTok, LinkedIn...). Every tag is checked to ensure total consistency and data reliability. The result: actionable insights aligned with your marketing and e-commerce KPIs.
Web Analytics
High-performance analytics platforms
Our team audits, configures and maintains your analytics tools (GA4, Matomo, ContentSquare, Hotjar). Our aim: to provide you with robust tracking, reliable indicators and a clear vision of your digital performance to guide your strategic decisions.
Dashboarding
Reliable dashboards for strategic management
We create, maintain and audit your dashboards (Looker, Power BI, Tableau...). Each visualization is designed to be readable, interactive and aligned with your business challenges. As a result, your management is based on consolidated, reliable data.
Competitiveness
Automated competitive monitoring
We implement scripts and solutions for price, promotional and SEO monitoring. The information collected is centralized, analyzed and delivered in usable formats. Your competitive edge is based on a clear, up-to-date view of your competitors.
Technical support
Advanced implementation and monitoring
We implement your tags, pixels, e-commerce flows, CRM or leadgen. Our monitoring systems combine automatic alerts, QA testing, server logs and manual analysis. You benefit from responsive IT support, guaranteeing the continuity and reliability of your digital environments.
Make Me Win
Our commitments
Reliability
We ensure the technical stability and RGPD compliance of your data ecosystems (CMP, tracking, dashboards...), to guarantee the quality, accuracy and continuity of your data.
Precision
Every tag, pixel, trigger or tagging plan is checked, tested and audited. Objective: clean, exhaustive data that can be used for your analytics or media campaigns.
Agility
Our IT support is cross-functional: we work on all tools (TMS, DMP, CRM, Ads, CDP...), with a view to reactivity, ongoing development and proactive technical monitoring.
FAQ
Questions about IT Support?
This involves ongoing support for your data collection, visualization and activation tools: RGPD compliance, tracking quality, dashboarding, competitive intelligence, etc.
Yes, our technical teams take care of the operational management of your tools (GTM, GA4, Meta, Tiktok, etc.), including tag production, QA testing and automated monitoring.
We are experts in Google Tag Manager, Tealium, Segment, Commanders Act, as well as proprietary or industry-specific TMS.
Yes, that's the preferred model at Make Me Win: you focus on your business challenges, and we manage the data infrastructure and its quality from end to end. We set up customized SLAs and processes.